Job Description

What You Will Do At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. The full scope of Flight Attendant responsibilities in support of RTX-owned or leased aircraft include in-flight safety, security, passenger service and aircraft readiness. This is both a flying and ground-based operational position. When not assigned to a flight, the incumbent remains responsible for assigned administrative, financial, inventory, stockroom, planning and departmental duties that support safe, efficient and cost-effective flight operations. Flight Safety, Readiness and Passenger Service Perform Flight Attendant duties aboard RTX-owned or leased aircraft, supporting the safe and secure transportation of RTX personnel, customers and authorized guests. Maintain situational awareness and exercise sound judgment in all in-flight and on the ground decisions. Execute all assigned duties in accordance with applicable FAA and ICAO requirements, RTX Flight policies and procedures, standard operating procedures, and current IS-BAO requirements. Ensure all activities comply with all appropriate RTX, EH&S, and Ethics policies and guidelines. Prepare the cabin, galley, emergency equipment and passenger-service supplies for each trip. Confirm aircraft readiness, conduct required safety checks, monthly 5S's and coordinate with flight crew members and ground personnel to ensure trip readiness. Apply Crew Resource Management principles and use all available resources, including checklists, aircraft systems information, other crew members and operational support personnel. Maintain current knowledge of aircraft systems, emergency procedures, flight procedures, passenger-service standards and applicable regulations. Anticipate passenger requirements and deliver discreet, personalized and professional service while keeping all requests within the parameters of flight safety and company policy. Coordinate and evaluate catering, food, materials and services provided by local, domestic and international vendors to ensure appropriate quality, reliability and reasonable cost. Ground-Based, Administrative and Ancillary Responsibilities Participate in the organization, operation and ongoing processes of the Passenger Services Duties, such as, but not limited to stockroom, including receiving, stocking, labeling, rotating and safeguarding supplies; maintaining cleanliness and order; monitoring par levels and expiration dates; and reporting shortages, waste or discrepancies. Support inventory control and cost-management processes by maintaining accurate records, identifying opportunities to reduce waste, following approved purchasing and replenishment practices, and using company resources responsibly. Prepare, reconcile and submit expense reports, receipts and all required supporting documentation accurately and by established deadlines. Promptly resolve missing information, returned submissions or discrepancies. Plan and execute trip-related purchases, catering, supplies and services within approved budgets and spending guidelines. Obtain required approvals, use preferred vendors. Complete assigned departmental projects and recurring administrative duties, which may include passenger-profile documentation, city profile documentation, vendor coordination, supply and equipment research, aircraft provisioning standards, records management, process improvement, safety reporting, training support and office or facility organization. Maintain availability and productivity during scheduled non-flying work periods, attend required meetings and training, monitor and respond to department communications, and provide timely status updates on assigned work. Share responsibility for department-wide operational readiness. Partner with colleagues #J-18808-Ljbffr

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